Touchpoint Communication's affiliate gateway company has developed
a state-of-the-art fraud detection solutions to provide maximum security as well as a steady base to enable you to increase your profits and build a solid business. By helping your business limit risks and reduce fraud,
Touchpoint Communications helps strengthen your customer relationships and keeps your business growing strong.
Our unique blend of experience, information processing and expert intelligence can help your business create efficient, long-term risk management strategies as well as short-term, day-to-day tactics. Our fraud prevention services help detect in real-time and reduce identity theft, which prevents more fraud and protects your valuable customer relationships.
- Automatic monitoring of unusual credit and credit card activity.
- Risk Management setting on Merchant and Terminal level.
- Blacklisting on country, financial institution and individual card level.
- Analytic Reporting on sales and chargeback ratios.
- Online and Real Time reporting on merchant’s performance.
- Issuing country BIN identification.
Inteli-Rules System
A set of rules used to manage an account and help in the decision process of rating a buyer and a transaction. Some of these rules are:
- Cardholder is blacklisted due to excessive charge backs
- Country is black listed due to excessive fraud ratios
- Buyer's details appear on negative databases
- Velocities
- Buyer uses too many cards
The Quarantine
When a buyer is identified as suspicious fraud, the transaction is put into Quarantine (hold). During that time, a decision process is activated in order to try and validate the buyer and save the deal.
The first screening by the Touchpoint Communications would be a "sanity" test, for valid merchant ID, valid Luhn check on PAN, expiration date not past, amount field within reason for type of merchant, etc.
After that, a floor limit check will be done. Next, a "negative file" check would be done against a file of known bad cards. (This is essentially the same as the bulletin.) Then a "velocity file" check may be done. A velocity file keeps track of credit card usage, and limits are often imposed on both number of uses and total amount charged within a given time period.
Transactions that "fail" one or more checks are denied by the acquirer (if the cause was due to form, such as bad PAN) or sent to the issuer for further checking.
